The Ritz-Carlton, San Juan Hotel - Carolina

ex. Ritz-Carlton San Juan Hotel, Spa & Casino

6961 Ave Gobernadores, Carolina, Puerto Rico, 00979  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Ritz-Carlton, San Juan Hotel - Carolina

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 21 per day

Luggage storage
24-hour

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Cafe

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness center

Editorial review:

This lavish getaway is close to the airport and has an impeccable staff, the beds are great, and the restaurants have delicious food. The fitness facilities are very nice. Some critics thought that there wasn't enough Puerto Rican flair, though.

Overview

Featuring allergy friendly rooms, a sauna and a golf course, the 5-star The Ritz-Carlton, San Juan Hotel offers 416 luxurious guestrooms. Residing in a 10-story building, the hotel was opened in 1997 and renovated in 2011.

This hotel is situated 12 km away from Museum of San Juan. The distance between Carolina city center and the property is 10 km.

The Ritz-Carlton, San Juan Hotel offers a beautiful view to its guests.

The hotel enjoys a perfect location within 10 minutes' drive from Luis Munoz Marin Intl airport.

Rooms

The Ritz-Carlton, San Juan Hotel features rooms with a tropical interior that come with climate control, cable TV, a balcony, a pantry and a work desk for a pleasant stay in Carolina. The Ritz-Carlton, San Juan Hotel offers rooms with the ocean view. Bathrooms are fitted with a shower, a hairdryer and terry bathrobes.

Eat & Drink

At the 24-hour restaurant guests can enjoy African cuisine. Guests can unwind in the Pleasures Of Ocean bar with a favourite drink. Il Mulino san juan puerto rico...at the Ritz and Mares Restaurant The Ritz are situated in a resort area, about 100 meters away of the property.

All visitors are offered a full breakfast for a fee. 

Services

The hotel offers dry cleaning, valet parking and wedding services together with an ATM, an elevator and a souvenir shop for guests' comfort.

Relax

Guests can benefit from a health club, a massage room and a steam room together with steam baths and massage. A gym and a fitness centre as well as kayaking, sailing and lawn tennis are available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site (reservation might be needed) at USD 21 per day.

Year renovated:   2011.  Number of floors:   10.  Number of rooms:   416.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Carte blanche
  • Multilingual staff

Sports & Fitness

  • Exercise gym
  • Scuba diving
  • Sailing
  • Tennis court
  • Golf course

Services

  • Paid valet parking
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Casino
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Paid cabanas
  • Spa & wellness center
  • Sauna
  • Jacuzzi

Room view

  • Sea view
  • Garden view
  • City view
  • Ocean view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 3 years
Extra bed FREE
Existing bedding FREE
One child
4 - 18 years
Existing bedding FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel The Ritz-Carlton, San Juan Hotel - Carolina Carolina location
Show big map »

Hotel Address:

6961 Ave Gobernadores, Carolina, Puerto Rico, 00979

Get directions
City Center
  • Carolina
    5.7 mi
Airports
Train Stations
  • Sagrado Corazón
    3.2 mi
  • Hato Rey
    3.2 mi
Restaurants
  • BLT Steak (cuisine: American)
    100 ft
  • Il Mulino san juan puerto rico...at the Ritz (cuisine: Italian)
    300 ft
Beaches
  • Carolina Beach
    3300 ft
  • Isla Verde
    5000 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    10
  • Number of rooms:
    416

Hotel Awards

Puerto RicanHOTEL AWARDSHighly RecommendedCarolinaThe Ritz-Carlton, San Juan

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Puerto Rico

Use Badge

Rooms and availability

The Ritz-Carlton, San Juan photos Room
King Room Ocean View
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Features an ocean view.

The Ritz-Carlton, San Juan photos Room
Double Room Two Double Beds City View
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This twin/double room features a CD player, bathrobe and minibar.

The Ritz-Carlton, San Juan photos Room
Double Room Two Double Beds Club Level City View
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This twin/double room features air conditioning, seating area and minibar.

The Ritz-Carlton, San Juan photos Room
Double Room Two Double Beds Ocean View
Ocean view
  • Room size:

    400 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This twin/double room features a cable TV, bathrobe and seating area.

The Ritz-Carlton, San Juan photos Room
King Room Club Level City View
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Features views of the residential neighbourhood or the airport, a flat-screen TV, and Ritz Carlton Club access.

The Ritz-Carlton, San Juan photos Room
Double Room Two Double Beds Pool View
Pool view
  • Room size:

    400 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This twin/double room features a cable TV, minibar and CD player.

The Ritz-Carlton, San Juan photos Room
Junior Suite Pool View
Pool view
  • Room size:

    605 sq. feet

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This suite has a bathrobe, air conditioning and seating area.

The Ritz-Carlton, San Juan photos Room
Ocean Front Double Room
Ocean view
  • Room size:

    400 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This double room has air conditioning, bathrobe and seating area.

The Ritz-Carlton, San Juan photos Room
Ocean Front King Room
Ocean view
  • Room size:

    400 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

This double room has a bathrobe, seating area and CD player.

The Ritz-Carlton, San Juan photos Room
King Room City View
City view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Features views of the residential neighbourhood or the airport, and a flat-screen TV.

The Ritz-Carlton, San Juan photos Room
King Room Pool View
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • CD player
  • Radio
Room Description:

Features a pool view.

The Ritz-Carlton, San Juan Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • Carolina4.3 mi
  • City Center5.6 mi

Local attractions

  • Isla Verde5000 ft
    San JuanPuerto Rico
  • Condado Lagoon3.0 mi
    San JuanPuerto Rico
  • Museo de Arte de Puerto Rico3.5 mi
    299 De Diego Ave., San Juan
  • Condado Beach2.1 mi
    San JuanPuerto Rico
  • Ocean Park Beach3.1 mi
    San JuanPuerto Rico

Near the hotel

  • El San Juan Casino1500 ft
    6063 Isla Verde Avenue, Carolina
  • La Coca Falls3800 ft
    El Yunque National ForestPuerto Rico
  • Carolina Beach3300 ft
    Rt 187, Carolina
  • El Toro Peak3800 ft
    El Yunque National ForestPuerto Rico

Restaurants nearby

  • BLT Steak100 ft

    Address: 6961 Avenue of the Governors
    Phone: 787-253-1700

    73% likes this, based on 143 reviews
    Cuisine: American
    Price Range: USD 32 - USD 51

  • Mares Restaurant The Ritz-Carlton San Juan, Puerto Rico300 ft

    Address: 6961 Avenue of the Governors
    Phone: (787) 253-1700

    Cuisine: Caribbean

  • Metropol800 ft

    Address: Ave Isla Verde

    67% likes this, based on 707 reviews
    Cuisine: Caribbean
    Price Range: USD 0 - USD 25

  • Il Mulino san juan puerto rico...at the Ritz300 ft

    Address: 6961 Avenue of Governors
    Phone: 787-791-8632

    76% likes this, based on 69 reviews
    Cuisine: Italian

  • Ocean Bar & Grill @ The Ritz Carlton300 ft

    Address: 6961 Avenue of the Governors
    Phone: (787) 253-1700

    55% likes this, based on 13 reviews
    Cuisine: Caribbean

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    10
  • Number of rooms:
    416

Hotel Awards

Puerto RicanHOTEL AWARDSHighly RecommendedCarolinaThe Ritz-Carlton, San Juan

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Puerto Rico

Use Badge

The Ritz-Carlton, San Juan Reviews

Guest reviews are submitted by our customers after their stay at The Ritz-Carlton, San Juan

Average guest rating

8.4out of 10
Superb
Based on 39 reviews

Rating by category:

Value
8.1
Service
8.8
Location
8.6
Rooms
9.0

Guest reviews

    How to reach hotel

    hotel The Ritz-Carlton, San Juan Hotel - Carolina Carolina location
    Show big map »

    Hotel Address:

    6961 Ave Gobernadores, Carolina, Puerto Rico, 00979

    Get directions
    City Center
    • Carolina
      5.7 mi
    Airports
    Train Stations
    • Sagrado Corazón
      3.2 mi
    • Hato Rey
      3.2 mi
    Restaurants
    • BLT Steak (cuisine: American)
      100 ft
    • Il Mulino san juan puerto rico...at the Ritz (cuisine: Italian)
      300 ft
    Beaches
    • Carolina Beach
      3300 ft
    • Isla Verde
      5000 ft
    Hotel information
    • Check-in:
      from  4 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2011
    • Number of floors:
      10
    • Number of rooms:
      416

    Hotel Awards

    Puerto RicanHOTEL AWARDSHighly RecommendedCarolinaThe Ritz-Carlton, San Juan

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Puerto Rico

    Use Badge